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| Cancer Forums Forum Index |
| Login and Registation Issues |
| Why can't I log in? Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board. Back to top |
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| Why do I need to register at all? Registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing to fellow users, posting messages, replying to messages, etc. It only takes a few minutes to register so it is recommended you do so. It is the only way for the forum to control "spam" and other unwanted material. Back to top |
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| Why do I get logged off automatically? If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. Back to top |
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| How do I prevent my username from appearing in the online userlisting? In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user. The administrators of this forum do not recommend this because this is a community effort and we would like for it to be as open as possible. However, it is still your option. Back to top |
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| I've lost my password! Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time. If you need help, contact one of the forum administrators. Back to top |
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| I registered but cannot log in! First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Check for a welcome email from the Forum. In some cases, your email might have placed it in your Junk of Spam folder. Check them as well. Follow the instructions in the email; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting one of the Forum administrators. Back to top |
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| I registered in the past but cannot log in anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions. Contact a forum administrator if you still need help. Back to top |
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| User Preferences and settings |
| How do I change my settings? All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages). This will allow you to change all your settings. Back to top |
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| The times are not correct! The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun! Back to top |
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| I changed the timezone and the time is still wrong! If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time. Back to top |
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| My language is not in the list! By necessity, the official language of this forum is English. We truly apologize for this inconvenience. If you are not a fluent English speaker, please post your questions anyhow and we will try to understand. Back to top |
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| How do I show an image below my username? There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Our forum does not use these yet. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. The forum has enabled avatars and has given you a choice over the way in which avatars can be made available. Go to your profile to either chose an avatar from the avatar collection or upload one from your computer. Notice the size restrictions. Also, use good taste and do not use an offensive avatar. Administrator retrain the right to delete offensive avatar and to ban you if you use them again. Back to top |
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| How do I change my rank? In general you cannot directly change the wording of any rank (ranks appear below your username in topics). The forum uses ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply delete duplication of similar posts. Back to top |
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| When I click the email link for a user it asks me to log in. Sorry, but only registered and users whose accounts have been activated can send email to people via the built-in email form. This is to prevent malicious use of the email system by anonymous users. Back to top |
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| What information can I include in my signature block? Obviously, you can include your name and link to your home page. You may also include any other link that you wish. However, links to pornographic or other adult sites will be removed. It is a good place for you to place a summary of your cancer history. Look at some other posts within your cancer group forum for more specific ideas. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form. Back to top |
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| Posting Issues |
| How do I post a topic in a forum? Easy -- click the relevant button on either the forum or topic screens. You will need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list). Please read the "sticky note" at the top of some forums for specific instructions on helpful information to include in your post. Back to top |
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| How do I edit or delete a post? Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if someone has replied; it will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Normally, users should not edit or delete post since that can destroy the flow of a thread. If you have new information to add and no one has replied, then you should edit your original post. Back to top |
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| How do I create a poll? Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrators. Back to top |
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| How do I edit or delete a poll? As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll Back to top |
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| Why can't I vote in polls? Only registered and logged in users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights. Contact one of the forum administrators. Back to top |
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| Why did my post get delete? There are several possibilities. One or more of the following reasons is most likely 1. Link to pornographic material or other inappropriate material 2. Advertisement or self-promotion 3. Multiple posting of identical or almost identical messages on more the one (1) thread 4. Post unrelated to the topic of that particular forum. Usually, these are just moved and not totally deleted unless they are unrelated to cancer. If none of the above apply, contact directly one of the administrators or moderators. Back to top |
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| Formatting and Topic Types |
| What is BBCode? BBCode is a special implementation of HTML. Because of prior abuses, the forum has elected not to allow the use of BBCodes. Back to top |
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| Can I use HTML? Because of prior abuses, html code is not allowed on this forum. Back to top |
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| How can I post links? Although you cannot use BBCode or HTML, you can still post links. All you need to do is type the url of the site. Please, do not put advertisement links or links to adult oriented sites. Moderators and Administrators can ban you for either of those two types of links. Back to top |
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| What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. Back to top |
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| Can I post Images? Because of prior misuse, images cannot be posted. You can post a link to an image, but remember that pornographic images will get you banned for this forum. If you are in doubt about a particular image, it is best for you to ask an administrator first. Back to top |
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| What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. There are also Global Announcement that appear at the top of every forum. Only Moderators and Administrator can post announcements. Back to top |
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| What are Sticky topics? Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. In the case of this forum, they are very important because they often include specific information users need in order to obtain the best possible help from the forum. Only Moderators and Administrators can post Sticky topics. Back to top |
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| What are Locked topics? Locked topics are set this way by either forum moderators or administrators. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. However, upon locking a forum, the moderator or administrator should make a last post explaining why that thread (topic) was locked. Starting a new thread with the same topic is generally unacceptable. Back to top |
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| User Levels and Groups |
| What are Administrators? With the soul exception of the forum's register owner, Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums. Back to top |
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| What are Moderators? Moderators are individuals whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. They may or may not be restricted as to in which forums they have moderator authority. In our case, often this limitation is based on their experience and knowledge about a particular cancer. Back to top |
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| What are Usergroups? Usergroups are a way in which board administrators can group users. Each user can belong to several groups and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc. This forum has not established any usergrounps. Back to top |
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| How do I become a Moderator? Moderators are chosen by the administrators. If you are interested in becoming a moderator your first step is to become an active member and to demonstrate your knowledge about and care for people affected by cancer. The next step is to demonstrate interest in the forum's health by reporting spam, ads, and/or porn to the moderators and administrators. You should also learn the policies of the forum and these FAQs. Finally, ask an administrator via an email or PM. Back to top |
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| Private Messaging and Email Issues |
| I cannot send private messages! There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why. Back to top |
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| I keep getting unwanted private messages! In the future phpBB will have an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrators -- they have the power to prevent a user from sending private messages at all. Back to top |
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| I have received a spamming or abusive email from someone on this board! We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action. Back to top |
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| php BB Issues |
| Who wrote this bulletin board? This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details. Back to top |
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| Why isn't X feature available? This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there. Some features are available just not allowed by the forums administrators. If that is the case, send one of them a PM requesting that feature be added. Back to top |
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| Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all. Back to top |
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| Attachments |
| How do I add an attachment? The administrators of the forum do not allow attachments at this time. Use links to websites rather than attachments. If you have a long sorry to write, post it as is or divide it into logical threads. Back to top |
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